How Can I Protect My Rights?
For years we've talked about ‘protecting your rights' at Edgar Snyder & Associates. But recently we wondered what accident victims believe that actually means. What rights do you have as an accident victim, and how do you ‘protect' them?
Your Rights as an Accident Victim
As an accident victim, you have the right to ask the police officer to file a report. You have the right to take photos of damage to your personal property, the scene of the accident, and your injuries. You have the right to refrain from giving a recorded statement to the insurance company – both the other person's and your own – until you seek a second opinion from an attorney. You have the right to contact an attorney to protect your legal rights and collect compensation for your injuries. You have the right to be treated fairly through our country's legal process.
Your Rights as Our Client
Now let's talk about your rights at our law firm:
- You have the right to a free legal consultation, with no obligation to use our services. The legal consultation is your chance to find out if you have a case and get answers to your questions.
- You have the right to be treated with respect and dignity at all times.
- You have the right to have your phone calls/emails answered quickly in ways that are easy to understand – no legal jargon.
- You have the right to be informed regularly on the progress of your case.
- You have the right to know the truth about your case – good or bad.
- You have the right to have your privacy protected.
- You have the right to expect ethical conduct from all of our attorneys and legal staff. We will always be honest with you.
- You have the right to have your calls returned promptly.
- You have the right to ask your lawyer to explain the fees you will owe if we settle your case in your favor.
- You have the right to ask our lawyers to come to you if you're unable to travel to one of our locations.
- You have the right to settle your case when you're ready, not before. The choice is always yours first and foremost.
- You have the right to contact our Client Services Department if you're unhappy with the service you're receiving at our law firm.