Nursing Home Phone Resources

man making phone call

If you, or someone you love, have witnessed one or more of the types of nursing home abuse, you may wonder what to do next. Many people have questions about long-term care for their family members.

At Edgar Snyder & Associates, we know it can be confusing. Who should you call? When should you contact a lawyer? If you simply need help with long-term care, who can you call?

That's why we've compiled a list of phone resources to help you take the proper steps to report nursing home abuse. There are also online nursing home resources as well.

Nursing Home Complaints

In Pennsylvania:

Call: toll-free at 1-800-254-5164 for the Pennsylvania Department of Health's Nursing Home Hotline, which answer 24 hours a day

In Ohio:

Call: toll-free at 1-800-342-0553

In West Virginia:

Call: toll-free at 1-800-442-2888 or locally at 304-558-0050

More Nursing Home Abuse Phone Resources and Other Long-Term Care Contacts

You can report nursing home abuse by calling the Pennsylvania Department of the Auditor General toll free at 1-800-922-8477. The Auditor General's office will refer you to appropriate authorities.

You can also contact the State Service Agency by calling 717-787-8015. This agency conducts annual surveys of Pennsylvania nursing homes.

Medicare and Medicaid

Medicare's toll free number is 1-800-633-4227. Pennsylvania residents with questions or concerns regarding the state's Medicaid program can call the Pennsylvania Department of Public Welfare at 1-800-692-7462.

Pennsylvania Ombudsman Program

You can contact the Pennsylvania Department of Aging's Office of the State Long-Term Care Ombudsman at 717-783-8975.

Pennsylvania State Nurse's Aide Registry

You can contact the registry toll-free at 1-800-852-0518.

Prescription Help

Pennsylvania residents 65 or older may be eligible for help with the cost of prescriptions. To find out if you are eligible, call the Pharmaceutical Assistance Contract for the Elderly (PACE) toll free at 1-800-225-7223.

Transportation and Other Services

Pennsylvania's low-income seniors are eligible for transportation assistance through local Area Agencies on Aging. These agencies also provide many other services to older Pennsylvanians and their families.

To find out what services are available, look up the phone number of your county office on the Pennsylvania Department of Aging website.