IT Manager

Edgar Snyder & Associates, voted one of Best Places to Work in Western Pennsylvania, seeks an IT Manager who understands how to make technology work for people.

The IT Manager manages the IT Department and its staff, and is responsible for maintenance of the firm's technology assets. The IT Manager works on projects to facilitate the firm's work helping injured people across Western Pennsylvania. This is an opportunity to work for a firm that truly values technology and that understands how critical it is to stay up on the latest trends and changes in the IT world.

Edgar Snyder & Associates is a plaintiff personal injury law firm with over 130 attorneys and legal staff and five office locations. For over 30 years, the law firm has represented over 50,000 accident victims, as well as injured workers entitled to PA Workers' Compensation benefits and people with disabilities who have been denied Social Security Disability benefits.


  • Must have a bachelor's degree
  • Must have 3–7 years IT experience
  • Must have at least 3 years management experience
  • Strong interpersonal skills
  • Ability to explain and champion technical concepts to a broad audience
  • Advanced knowledge in creating & maintaining project plans
  • High level technical knowledge of:
    • Equilogic SANs
    • VMware
    • Windows Server 2008
    • MS Exchange
    • Symantec Backup
    • Office 2010
    • MPLS Network
    • Thin Clients
    • Terminal Services
    • Sonicwall
    • Network Security
    • IP Phone System
    • Document Management – Open Text
    • Demonstrate strong planning and organizational skills

Responsibilities include:

  • Determine future roadmap for the firm's technology by understanding the business needs and the IT options that can enhance the firm
  • Facilitate the successful definition, implementation and delivery of projects within the scope, time frame and cost proposed; use of MS Project or similar software to manage the multiple projects is required
  • Develop and track the annual IT and project budgets, including variances
  • Act as the liaison between production, IT, and outside vendors
  • Foster a work environment that incorporates teamwork, customer service, and involvement
  • Manage the firm's Help Desk and make sure tickets are escalated as needed
  • Provide training/growth opportunities for IT staff
  • Troubleshoot problems under pressure
  • Purchase and inventory all IT assets
  • Interact with internal clients on all levels to help resolve IT-related issues and provide answers in a timely manner

Edgar Snyder & Associates offers a competitive compensation package with a comprehensive benefits program. For consideration, please send your resume and cover letter that includes salary requirements to or to:

Edgar Snyder & Associates
Attn: Human Resources Department
US Tower, 10th Floor
600 Grant Street
Pittsburgh, PA 15219

Edgar Snyder & Associates is an Equal Opportunity Employer.